Stanly County purchases treated drinking water from the City of Albemarle and the Town of Norwood for its customers. Water from the Albemarle system is distributed throughout the County to residents in the towns of Locust, Red Cross, Stanfield and Badin. It also serves many unincorporated areas including the Aquadale, Cottonville, Palestine, Palmerville, Millingport, Ridgecrest, Badin Road, Dennis Road, Highway 52, Indian Mound Road, and Lake Tillery community. Albemarle’s water comes from the Narrows Reservoir (Badin Lake) and Tuckertown Reservoir. Albemarle treats water at its water plants on Hwy 52 North of town and on Hwy 49. The water from the two plants is mixed and distributed in the same distribution system. The water purchased from Norwood supplies the Piney Point and the Forks community south of Norwood. Norwood’s water comes from Tillery reservoir and is treated at its Allenton Street water plan. All three water reservoirs are a part of the Yadkin River Basin.
In order to ensure that tap water is safe to drink, EPA prescribes regulations that limit the amount of certain contaminants in water provided by public water systems. FDA regulations establish limits for contaminants in bottled water which must provide the same protection for public health.
Sources of Drinking Water (both tap and bottled) include rivers, lakes, streams, ponds, reservoirs, springs and wells. As water travels over the surface of the land or through the ground, it dissolves naturally occurring minerals, and in some cases radioactive material and can pick up substances resulting from the presence of animals or from human activities.
Contaminants that MAY be present in source water include:
Microbial Contaminants, such as viruses and bacteria, which may come from sewage treatment plants, septic systems, agricultural livestock operations, and wildlife.
Inorganic contaminants, such as salts and metals, which can be naturally occurring or result from urban storm water runoff, industrial or domestic wastewater discharges, oil and gas production, or mining.
Pesticides and herbicides, which may come from a variety of sources such as agricultural, urban storm water runoff and residential uses.
Organic chemical contaminants, including synthetic and volatile organic chemicals, which are by-products and industrial processes and petroleum production, and can also come from gas stations, urban storm water runoff, and septic systems.
Radioactive contaminants, which can be naturally occurring or be the result of oil and gas production or mining activities.
Any customer requesting service must make the request in person in the Utilities Department office during normal working hours. An application will be processed as long as the customer provides photo identification and a security deposit which will be held by the County of Stanly for as long as the customer maintains an active account for which the deposit was applied. Upon final billing of the account, the security deposit will be applied to any outstanding balance with any remainder returned to the customer. There will be no interest paid on security deposits.
Homeowners in the Piney Point Water District are not required to pay a security deposit.
Please refer to Utility System Rules and Regulations – Section 3
Active accounts are billed monthly and mailed at the end of each month. Payments are due on the 20th of the following month.
There are only four reasons accepted for account name change
- Death of an account holder
- Legal change of name
- Divorce or legal separation
- Legal authorization
Please refer to Utility System Rules and Regulations – Section 4
Yes. Click “pay utility bill”. You will need your account number and fill in the “login” information.
You can find your account number on the upper right corner of your bill.
Yes. You will need to call or come into the office for payment arrangements. Please refer to Utility System Rules and Regulations- Section 7-10
You can go online and look up your balance, click “pay utility bill”. Or come by our office if you don’t have access to a computer.
First, check the toilet tank to see if it needs to be cleaned. Water contained in the toilet tank is waiting to be used and if water stands for a period of time, it could harbor mold. After a thorough cleaning, drop a Clorox bleach tab in the tank especially if you are not on the public water system or have installed a “whole house” filtration system. If you prefer a natural cleaner, try white vinegar and set a routine schedule for cleaning the bathroom.